Patent No. 6292688 Method and apparatus for analyzing neurological response to emotion-inducing stimuli
Patent No. 6292688
Method and apparatus for analyzing neurological response to emotion-inducing stimuli (Patton, Sep 18, 2001)
Abstract
A method of determining the extent of the emotional response of a test subject to stimului having a time-varying visual content, for example, an advertising presentation. The test subject is positioned to observe the presentation for a given duration, and a path of communication is established between the subject and a brain wave detector/analyzer. The intensity component of each of at least two different brain wave frequencies is measured during the exposure, and each frequency is associated with a particular emotion. While the subject views the presentation, periodic variations in the intensity component of the brain waves of each of the particular frequencies selected is measured. The change rates in the intensity at regular periods during the duration are also measured. The intensity change rates are then used to construct a graph of plural coordinate points, and these coordinate points graphically establish the composite emotional reaction of the subject as the presentation continues.
Notes:
BACKGROUND
OF THE INVENTION
The present invention relates generally to methods and apparatus for neurological
testing, and more particularly, to methods and apparatus for determining the
emotional state of an individual over the period of time during which that individual
is being exposed to time-varying stimuli. While in one respect the invention
applies to determining the neurological, psychological, or emotional response
of an individual to test stimuli, in many instances, the invention is applicable
to using individuals to test a program containing certain stimuli, in order
to determine whether such a program will subsequently create favorable responses
in other individuals of similar sociocultural-economic makeup.
One of the most practical applications of the method and apparatus with which
the invention is presently concerned is that of consumer response testing. Accordingly,
this aspect of the method will be discussed immediately herein, while a discussion
of other applications and purposes implicit in the invention will be set out
elsewhere herein.
In the United States, and elsewhere throughout the world, advertising is heavily
used to promote consumer, commercial and industrial products. It is almost universally
accepted that, as between or among products which are generally similar to one
another in content, price, or quality, successful advertising can help a particular
product achieve much greater market penetration and financial success than an
otherwise similar product. Advertising, and particularly consumer advertising,
although a multi-billion dollar industry in the United States alone, is an area
wherein workers find it extremely difficult to create and reproduce what prove
to be consistently successful advertising campaigns, themes, or other materials.
It is likewise accepted that while it is often easy to predict that response
to a particular proposed advertisement or campaign will be unfavorable, it is
not known how to create individual advertisements and/or campaigns which can
virtually be assured of success on a consistent basis.
Moreover, while it is not always difficult to discover how to make advertising
which may simply interest or amuse potential consumers, or to create advertising
that consumers will remember, it is often quite another thing to create an advertisement
or campaign which succeeds in actually motivating potential consumers to become
actual consumers. There are numberless instances known to the advertising community
wherein advertising for a particular product is well recognized, is associated
with the product and creates a lasting and favorable impression on the consumer
as regards the manner in which the advertisement is presented. Yet, as far as
can be accurately measured, many such ads fail to impel viewers to use more
of such product, or favor it over that of a competitor.
The advertising industry has also recognized that an advertisement must serve
the functions referred to above and that this is normally done in individual
stages. Thus, the agencies realize that the creative message must attract the
user in some way, and preferably, convey a message or impression about the product
as well as contain a command or "call to action." However, the particular emotion
required to secure attention may defeat the purpose of the message or compromise
the call to action portion. Likewise, a part of the message, in an attempt to
be clever, may offend some viewers or, in an attempt to gain attention, may
appear more frivolous than intended.
Hence, it is very difficult on a prospective basis to predict whether a viewer
will see a commercial as imaginative and clever on the one hand or frivolous
and incredible on the other, when the differences in such presentation are very
slight. Similarly, an overly detailed message may appear to be too clinical
or perhaps worse, condescending, while another message may be non-offensive
but also non-informing. The differences in comprehensional and emotional states
of advertising material viewers may be slight but extremely important.
Hence, among all the possible advertisements that might be produced in the hopes
of generating a successful consumer response, even where a large number of efforts
are summarily dismissed or weeded out, the persons preparing the advertising
and the companies using the advertising for promotional purposes simply cannot
be sure within narrow limits as to whether particular advertising material will
be a success in the marketplace. Accordingly, it is common to find that long
after decisions are made and expenditures incurred in pursuit of presenting
a particular advertisement (or theme or campaign of advertisements), that such
efforts have simply not been successful, in that the campaign failed to produce
sales in amounts proportionate to the expenditure of effort and money.
It is believed that an ideal advertisement is one which can be comprehended
by the viewer or listener, which contains an inherently credible message, and
which contains an imperative or call to action which will stimulate the viewer
or listener to purchase the product in question. The advertising industry has
for decades accepted the principle that a simple presentation of an advertising
message in cold, hard, clear and logical terms is usually insufficient to induce
a prospective purchaser to buy a particular product.
Even if viewers were highly analytical, (and it is accepted that most consumers
are not), there is still the problem of differentiation between products whose
characteristics are either highly subjective or whose quantitative differences
are very minute vis-a-vis those of a competitor. Thus, the flavor of a beer
or a hamburger, or the appearance of an article of clothing, is simply incapable
of being quantified and presented in analytical terms. Even if such were the
case, the question of motivation to buy a selected product would still remain.
Consequently, it has come to be accepted that in a great majority of cases,
with a few possible exceptions not pertinent here, the decision to buy products
is an emotional one in one sense or another. The presence of such emotion does
not imply that the choice is irrational, but merely that it meets a need that
the subject perceives himself to have, or will have, at the time of purchase.
Whether the emotional response is one of self-satisfaction, one of belief that
an intelligent choice has been made or that the choice will create a favorable
appearance, image or other response in the buyer is not particularly important.
According to the invention, it is believed that discovering and qualitatively
and quantitatively analyzing the actual emotional response of a subject is the
key to correlation between an advertising presentation and a successful sale
of the product.
Referring again to the subject of advertising response, it would be ideal if
people preparing advertisements were able to put themselves in the shoes, so
to speak, of the particular customer. However, while certain advertising agencies
are able to use the talents of creative personnel who are successful more often
than not, a high degree of correspondence between choosing and presenting a
particular ad and achieving product sales is simply not available on a consistent
basis.
Of course, for many years, efforts have been made to determine consumer reactions
or consumer response to advertising by different methods of obtaining "feedback."
These include many forms of interviewing or testing consumers, either individually
or in groups. Programs which are commonly used consist of "focus groups" made
up of subjects who are shown different materials and asked about their response
to the materials. Other programs comprise telephone interviews with members
of a selected group or universe. These efforts continue, but the results they
obtain are often questionable in terms of value to the advertiser.
The industry, having accepted that the word of a person creating an ad is insufficient
to insure success, and knowing that a product proprietor does not consistently
hold the key to identifying and pursuing advertising successes, has relied significantly
on focus groups and questionnaires, those research techniques, including the
use of reaction surveys, which are now in common use.
The answers of persons who are questioned during response testing, however,
are notoriously unreliable as an indicator of their true emotions. For years,
workers in the field have realized that, for any number of reasons, test subjects
tend not to recall, or to be indirect, evasive or simply inaccurate in describing
their emotional response to a particular stimulus. Thus, even if these subjects
were able to recall accurately their emotional state at the time of perceiving
stimuli, the likelihood that they could recall and identify an exact emotional
state or set of feelings, particularly where the emotions change rapidly, is
very unlikely.
This is thought to be attributable to a number of causes, including inadequate
vocabulary and possible protection of the ego of the test subject vis-a-vis
the tester. Thus, many test subjects are reluctant to disclose that they are
more emotional than seems prudent, particularly when disclosing such an emotional
state to a virtual stranger. More important than the vagaries of recollection
and characterization of emotions at a particular time is the comparatively recent
realization that during an advertising presentation, (for example, a television
commercial lasting 15 to 30 seconds), the subject undergoes a large number of
emotional state changes. Therefore, asking the test subject to recall each such
state and its comparative intensity is simply asking the impossible.
According to the present invention, tests have shown that a subject might undergo
as many as 5, 10 or even 15 changes in emotional response while watching a commercial
that lasts only 15 to 30 seconds. Because emotional states vary, and change
with great rapidity in intensity and/or polarity, (or simply disappear altogether),
it has been realized that a higher quality of emotional states analysis is required
for response testing to achieve maximum effectiveness.
According to the present invention, it is believed that if a second-by-second
recording could be made of the emotional state of a viewer of a television commercial,
and if it could be shown how such emotional changes correspond to the exact
subject being presented at any one increment of time, successful or improved
commercials could be created with regularity. Thus, and referring to the previous
discussion, if a particular subject were to report that he were "turned off"
by a particular commercial, then a worker might consider that the commercial
was a failure. However, it is at least possible if not likely that certain features
of that exact same commercial might have had strong attraction for the viewer,
and it was another aspect or portion of that same commercial that "turned off"
the subject. If this were actually the case, then the attractive parts of any
given presentation could be retained and unsatisfactory portions could be eliminated
or modified. By the same token, subject matter creating a strong positive response
could be utilized to the greatest possible extent and could be repeated and/or
incorporated in other materials.
It has been established through medical research, including that carried out
by the Naval Aerospace Medical Research Laboratory, that EEG recordings reflect
the fact and manner of information processing by an individual in a general
or global sense. Thoughts, feelings, perceptions, and instructions all are processed
in the brain as information, the reflection of which processing is detectable
using EEG methods.
According to now accepted principles, the electrical activity incident to brain
function can be detected and measured. Electroencephalography ("EEG") is the
science of measuring brain waves. Using research information which correlates
brain wave activity of a particular frequency and character to a particular
emotion makes it possible to discriminate among polar opposite emotions as well
as closely allied emotions. In the present context, the primary emotions (and
their polar opposites) with which the invention is concerned are those of pleasure,
arousal, dominance, abstract comprehension and pictorial comprehension.
The emotion of pleasure is self-explanatory and relates to enjoyment of what
is being perceived. Abstract and pictorial comprehension are essentially self-explanatory.
Arousal refers to an awakening of interest in the subject matter and dominance,
or its polar opposite, submissiveness, refers to receptivity or openness to
ideas or suggestions. Thus, a person whose emotions are in a dominant state
is not open to suggestion, and a person in a low state of arousal lacks interest
in an idea.
Referring to the mechanics of measuring emotion, the invention utilizes what
is termed a circumplex model for correlating neurophysiological manifestations
to emotions. The circumplex model has a pair of orthogonal axes intersecting
at an origin. The emotions are displayed as points arranged in a circle about
the origin, with diametrically opposed points representing polar opposite emotions
and adjacently displayed points representing emotions that differ from each
other more by shading than by character. Graphs are made by plotting positions
on the circumplex and the character of the subject emotion is established by
mathematical modeling ("non-linear analysis") based on brain wave frequency
and intensity.
Inasmuch as an important aspect of the invention concerns the emotional changes
undergone by the subject in response to presentation and detection of stimuli,
the graphical or mathematical models are utilized to establish emotional conditions
at various times and track the history of the emotional changes in relation
to the stimuli. These methods then enable a comparison to be made between presented
subject matter and a true, objective emotional response in the test subject.
In general, this "non-linear dynamic" method establishes the relationship or
linkage between EEG data and brain function, and hence, emotion. Research workers
can convert data taken during observation of stimuli by a subject into an accurate,
second-by-second record of the emotional response of the test subject to the
stimuli being presented. While the manner of analysis will be described in greater
detail, the invention has been successfully practiced by measuring the amplitudes
of EEG waves at up to five individual frequencies, including 8 Hz (cycles per
second), 13 Hz, 16 Hz, 18 Hz and 26 Hz. At each given frequency, the amplitude
of the signal is indicative of the strength of a particular emotional component.
Comparing the values of a given component on one scale to the value of a component
taken on another scale enables the tester to establish an accurate, all-around
emotional state at a given instant. The general state determined by comparing
two values is then refined into an exact emotional profile using comparisons
of other values as auxiliary or follow-on steps. The invention holds out the
promise of correlating these measurements of emotional intensity and characterization
to a series of exactly defined emotions and, equally important, the changes
and change rates in these emotions as the subject is exposed to stimuli, typically
one or more audio-visual presentations. These changes and rates are sometimes
called "composite emotional forces."
In view of the failure of the prior art to provide an effective method of determining
the emotional response of a test subject of the content of time-varying stimuli,
it is an object of the present invention to provide a method and apparatus for
this purpose.
Another object of the invention is to provide a test method which will enable
a correlation to be established between the actual emotional state of a subject
being measured and the content of a message or other stimulus being presented
to the subject at any given time interval within the presentation.
Yet another object of the invention is to provide an improved method and apparatus
for analyzing the effectiveness of actual or proposed advertising copy or other
presentational material.
A further object of the invention is to provide a method for enabling emotions
and emotional changes and change rates in a test subject to be determined by
directly measuring several components of the emotion and plotting the components
to characterize the emotion in an accurate way.
A still further object of the invention is to provide a method of charting a
sequence of emotional response signals in graphically visible form so as to
facilitate analysis of an overall emotional response to predetermined stimuli.
An additional object of the invention is to provide a method of classifying
the acceptability of advertising content by predetermining its emotional impact
on test subjects before determining the final form which such advertising will
take.
Another object of the invention is to utilize a method of direct testing of
emotional components in selected individuals as a way of measuring the anticipated
response to a given advertisement by individuals in the general population,
and hence to greatly increase the predictability that such advertisements will
succeed.
Yet another object of the invention is to provide a method that will minimize
or eliminate waste of advertising by preventing advertisers from presenting
ads that are unlikely to succeed, based on predictions using direct emotional
response test subjects.
A further object of the invention is to provide a series of correlational tools
to associate individual emotional response components, both in character and
intensity, with particular brain wave activities for the purpose of accurate
emotional response testing.
The invention achieves the foregoing and other objects and advantages by positioning
a test subject to observe the selected stimuli for a given duration, establishing
a path of communication between the subject and a brain wave detector/analyzer,
determining at least two frequencies at which brain waves corresponding to particular
emotional component intended to be analyzed are generated, presenting stimuli
to a test subject, recording the amplitudes of brain waves at particular frequencies
and thereafter comparing the amplitude changes in the different brain wave frequency
bands, over the duration of the presentation, and thereby determining the overall
and particular emotional responses of the test subject to one or more of the
various individual portions of the presentation containing the stimuli.
The invention also achieves its objects and advantages by providing a method
of emotional analysis that includes determining which one or more emotional
scales are important to the subject matter of a test or other analysis, determining
the brain wave frequencies which characterize such one or more emotional scales
and wherein the brain waves vary in intensity in relation to the degree of emotional
response of a subject to input stimuli in the form of a given presentation,
exposing the subject to a presentation having a particular, predetermined content,
noting the ongoing variations in intensity of the brain waves of the subject
at each of at least two measured frequencies, and thereafter calculating a characteristic
actual multiscalar response of the individual to the content of the presentation
for analyzing the response of the subject during or after a given presentation.
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In the presently preferred form of
apparatus, it is the amplitude of a brain wave signal at a particular frequency
that is measured, and the so-called marginal values of these components are
determined from changes in these amplitudes or intensities. However, the same
or other apparatus may sample similar or different parameters or characteristics
of brain waves at a particular frequency, such as power, phase angle, or the
like. In any case, the desired parameter is selected so as to be indicative
of the intensity or strength of the emotion at the target frequency. Accordingly,
as used herein, the expression "amplitude" is to be taken in its general or
non-limiting sense, i.e., as indicative of the intensity or strength of a signal
of a given frequency at the time in question. The terms "intensity" or "strength"
are therefore also sometimes used in the claims.
In the above illustrations, five frequencies were identified and the characteristic
set of emotions associated with each such frequency was described. These emotions
are sometimes referred to herein and in the claims as "base emotions" or "measurable
base emotions" or words of like import, i.e., they are emotions that can be
measured as to their presence, absence, and intensity, (including the presence
of a polar opposite emotion) by the amplitude or intensity of a brain wave signal
at that frequency. The measurable base emotions described included pleasure,
arousal, dominance, and pictorial and abstract comprehension.
The more complex emotions able to be experienced by a subject are of concern
in the instant method, and the more complex, overall emotional state of a subject
that is sought to be determined is referred to herein and in the claims as a
"composite emotional state." This state, at any one time, is represented by
a coordinate point on a two-axis graph wherein one axis corresponds to one base
emotion and the other axis to the other base emotion. Whereas more than two
base emotions can be and are measured at one time, the comparisons of the two
states or levels are always made two at a time. Points on any such two-axis
graph are referred to as "coordinate points," and these points trace the composite
emotional state of the subject from time to time.
Of course, the identity of any one graphically determined composite emotion
depends on which base emotions are being compared graphically. Although subjects
are capable of experiencing many more than the 100 separate emotions identified
and referred to, for example, on the "Plutchik Placement" charts, for most purposes,
knowledge of the quadrant wherein the coordinate point is located is sufficient
to identify a composite emotion. The present invention identifies and/or measures
composite emotional states of the subject by using values taken from base emotion
measurements, namely those associated with a characteristic frequency. A series
of composite emotional states therefore appears as a succession of points on
the graph, each individual point lying generally within a certain quadrant on
that graph and more particularly, lying a certain distance and direction from
the origin.
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It will thus be seen the present invention provides new improved methods and
apparatus for analyzing neurological response to emotion-inducing stimuli having
a number of advantages and characteristics, including those pointed out herein
and others which are inherent in the invention. Several preferred methods of
practicing the invention having been described by way of illustration, it is
anticipated that modifications to the described methods will occur to those
skilled in the art and that such modification and changes may be made without
departing from the spirit of the invention or the scope of the appended claims.
The manner in which the foregoing and other objects and advantages of the invention
are achieved in practice will become more clearly apparent when reference is
made to the following detailed description of the preferred embodiments of the
invention set forth by way of example and shown in the accompanying drawings,
charts and appendices wherein like reference numbers or legends indicate corresponding
parts throughout.
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